The new number is 30909 (short code).
The city has, for the interim, engaged an alternative supplier to facilitate the exercise.
The City does accept water meter readings from customers.
The first step is to lay a formal complaint with the department concerned.
All other beaches remain closed for bathing until further notice.
The repairs will begin on Saturday, 22 September and be completed on Monday, 24 September.
The only rebate currently offered by the municipality is a rates rebate.
A message from the Paper Recycling Association of South Africa
Customers will have their chat history with EWS kept for reference on unresolved issues.
A full report on the repair will be published in the SUN to update residents on the progress.
The next phase will see the development of the conceptual framework which will establish a vision and design philosophy for the area.